Sometimes you might find that sites do not want to load even though your internet connection is fine and the URL is written correctly. In Google Chrome, this usually occurs in a form of DNS_PROBE_FINISHED_NXDOMAIN error message.

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In this article, we’re going to show you a number of methods on how to solve this error and explain why it might appear in the first place. So, let’s get started, shall we?


There are several ways to fix this issue, so we’re going to touch upon some of the most common causes of this error message.

1. Flush DNS Cache

DNS cache keeps the IP address of your previously visited sites. Clearing the cache can help solve DNS_PROBE_FINISHED_NXDOMAIN error since outdated IP addresses might be the cause of the problem.

To flush the cache on Windows, you’ll need to do the following:

  1. Click the Start button, search for the Command Prompt, and then right-click to select the Run as administrator option.
  2. Once a new window appears, type in:
  1. When you’re done, click Enter.

NOTE: If you’re using a different operating system, see our guide on How to Flush DNS on Linux and macOS.

2. Release and Renew IP Address

If the previous solution didn’t do the trick, this is a more in-depth way of clearing the DNS cache which is similar to the previous step. Open the Command Prompt administrative rights just like before and enter the following commands one by one:

  1. You can release your current IP address by entering:
  1. If you want to display the full IP configuration for all of your adapters, use the following:
  1. In order to reset the DNS cache, we’ll use:
  1. This will renew configuration settings for all adapters:
  1. Enter the following commands to reset the IP settings of your previously stored IP and reinstate the Winsock Catalog.
    netsh int ip set dns
    netsh winsock reset
  1. Once that is done, restart your computer.

People use this process to renew their IP address and reset the Winsock on their systems. Resetting Winsock is useful because it’s responsible for controlling requests from Internet applications and you may want to do so once in a while.

3. Change DNS Servers

If clearing the cache does not work, you can change your DNS servers. By default, your computer is using DNS provided by your internet service provider. If you’re having issues, you can change that to Google DNS or OpenDNS.

Here’s how to change your DNS server on Windows:

  1. Open the Control Panel menu and search for Network and Sharing Center.
    Network and Sharing Center on Windows 10.
  2. On the left side of the window, click the Change adapter settings option.
  3. Right-click on the connection that you currently use and choose Properties.
    Changing adapter settings on Windows.
  4. Find the Internet Protocol Version 4 (TCP/IPv4) option in the list and click the Properties button again.
    Tweaking the IPv4 settings.
  5. Under the General tab, you’ll see two spaces at the bottom of the window — Preferred and Alternate DNS server. Select the Use the following DNS server addresses option and type in Google Public DNS IP addresses respectively:
  1. If you want to use OpenDNS, include the following:
  1. Once you’re done, simply click OK to save your changes.

4. Reset Chrome Flags

Sometimes, one of the solutions to fix the DNS_PROBE_FINISHED_NXDOMAIN error message is to try and reset Google Chrome settings and experimental features that were accidentally modified. To do this, type in the following in your address bar:


You’ll get access to all experimental Chrome features available. Click Reset all button on the upper right corner. Then close and reopen your browser.

IMPORTANT: Google Chrome allows its users to try out experimental features. Since these are still under development, not all of them run smoothly on some devices. It might even mess up your connection, so be careful when using them.

Resetting Google Chrome experimental features.

5. Disable VPN or Antivirus

Using a VPN or antivirus software offers incredible security solutions for people who spend a lot of time online. Unfortunately, these features can sometimes prevent users from accessing some websites.

If that’s the case, you may want to try turning off any active VPN or antivirus to see if that solves the error.

Disabling your antivirus is easy – you usually only need to open its control panel and find the option to temporarily turn it off

On the other hand, to disable a VPN on Windows, please follow these steps:

  1. Open the Control Panel and then go to Network and Internet -> Network Connections.
  2. Highlight the VPN that you want to turn off and click Properties.
  3. Under the Networking tab, press Uninstall. Restart your computer to complete the process.


Having a DNS_PROBE_FINISHED_NXDOMAIN error message is a common problem and most of the time this is a DNS-related issue.

Domain Name System is a type of system that allows you to visit websites by entering their address in a web browser instead of an IP address. When someone is trying to access a website, the DNS sends a request to an online database and searches for the IP address connected to that URL.

If the DNS does not find any matching results, your web browser splashes the error message. This doesn’t apply to Google Chrome only, though. For example, Mozilla Firefox prompts this as “We can’t connect to the server at”.


DNS_PROBE_FINISHED_NXDOMAIN is a common, but easy-to-fix issue. In this article, we learned about some of the causes and ways of solving this error message.

If you know any other way on how to fix this error, feel free to leave a comment down below.

The Author


Aldwin N. / @aldwin

Aldwin is a digital content writer at Hostinger. Specializing in web hosting and WordPress for years, he is eager to help people uplevel their business on the internet. Apart from being a tech junkie, Aldwin likes fiction and photography.

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Kshitiz Dass Reply

September 03 2019

This is working 100% ipconfig/release ipconfig/all ipconfig/flushdns ipconfig/renew netsh int ip set dns netsh winsock reset

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