Products purchased from Hostinger Philippines may be refunded only if cancelled within 30 days of the date of the transaction.
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Hostinger Philippines in accordance with the terms and conditions of the applicable product or service agreement (//www.hostinger.ph/terms-of-use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:
New Domain Name Registrations: Refundable if canceled and processed within four days of registration (96 hours). The following ccTLD registries do not permit refunds upon cancellation:
Over-funded balance can be refunded within 30 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 30 day time-frame can be applied to those payments.