Do you cancel websites for inactivity?
Your website must get at least 10 visitors per month and it must be fully uploaded (it cannot contain keywords like 'under construction', or 'come back later'). Otherwise website is canceled automatically. Your website must also have a file named index.php or index.html uploaded directly to the public_html folder. To avoid this, you can always upgrade your account to Premium or Business plan. We never terminate paid client websites for inactivity. Even if no visitors for months or years, your website will be online as long as service is paid for.