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Knowledge base

Find information and articles about features, guides for troubleshooting,
and other useful information related to Hostinger's web hosting services.

Why does the login to additional FTP account fail?

Modified on:
ftp ftp account file manager login

If you have created additional FTP accounts and experience any login problems, please double check if your username is correct. For example, if your username is u334914894 and you created new FTP account "alex", your FTP username will NOT be alex, it will be "u334914894.alex" instead.