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Knowledge base

Find information and articles about features, guides for troubleshooting,
and other useful information related to Hostinger's web hosting services.

I was suspended for mass mail!

Modified on:
mass email suspended

Mass mail is strictly prohibited by our Terms Of Service. Reaching our set email limits will usually result in an email service suspension. We cannot remove this mass mail limitation as it would result in our mail server IP being blacklisted by other providers very fast. The server hosts hundreds of domains, and it is not possible to track everyone in real time so we must run this software to disable mass mailers and ensure your emails go through to other providers without any issues.

Once your account is suspended for mass mail, please contact us directly either by going to our Live Chat or sending us an email at support@hostinger.com.