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Knowledge base

Find information and articles about features, guides for troubleshooting,
and other useful information related to Hostinger's web hosting services.

I use CloudFlare and file manager is not working

Modified on:
details ftp hostname cloudflare ftp ip ip filemanager

File Manger is not working because CloudFlare has assigned you a different IP address. You can access FTP with other FTP software such as FileZilla by specifying your hosting account's IP address as a host instead of hostname.

You can find FTP access details in your control panel "Details" section.

If you don't remember the password you can change it in Details section as well.